Shipping policy

đźšš Shipping Policy

PRESYN
Rich Tactix, LLC
Effective Date: August 31, 2026

We appreciate your order and aim to deliver your pieces swiftly and securely. This Shipping Policy outlines how we process and deliver your items.

1. Order Processing

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

  • During peak launches, drops, or sales, processing times may extend up to 5 business days.

  • Once your order ships, you’ll receive a confirmation email with tracking information.

2. Shipping Rates & Methods

We offer several shipping options at checkout, including:

🇺🇸 U.S. Shipping

  • Standard Shipping (3–7 business days): Rates calculated at checkout.

🌍 International Shipping

  • Available to select countries.

  • Rates are calculated at checkout based on location and weight.

  • Delivery times vary by destination (usually 7–21 business days).

Please note: International orders may be subject to duties, taxes, and import fees charged by your country. These costs are the customer's responsibility.

3. Shipping Providers

We ship via USPS, UPS, DHL, and FedEx, depending on destination, service, and package type.

4. Tracking

Once your order ships, you’ll receive a tracking link via email. Please allow up to 24 hours for the tracking number to update.

If you haven’t received your tracking information after 5 business days, contact us at presyn.co@gmail.com.

5. Shipping Delays

PRESYN and Rich Tactix, LLC are not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Customs clearance for international shipments

  • Incorrect or incomplete shipping information provided by the customer

Please double-check your shipping address before submitting your order.

6. Lost or Stolen Packages

Once an order is marked "delivered" by the carrier, PRESYN and Rich Tactix, LLC are not responsible for lost or stolen packages.

If this occurs:

  • Contact the carrier directly.

  • Check with neighbors or building staff.

  • Email us at presyn.co@gmail.com, and we’ll do our best to assist.

We recommend selecting shipping insurance, if available at checkout, for additional protection.

7. Pre-Orders or Made-to-Order Items

Items marked as pre-order or made-to-order will have specific shipping timeframes noted in the product description.

These timelines are estimates and may change due to production schedules, supplier availability, or other production logistics.

8. Questions or Special Requests

For questions, special shipping requests, or assistance with an order, contact us at:

presyn.co@gmail.com

Please include your order number and any specific shipping needs, and we’ll do our best to accommodate your request.

PRESYN
Operated by Rich Tactix, LLC